Wakeikoku Support

Wakeikoku Support

Contact

Email: mikocodex+support@gmail.com

When reaching out, including the following helps us respond faster:

  • Device model (e.g. iPhone 16)
  • iOS version (e.g. iOS 18.0)
  • App version (shown at the bottom of the Settings screen)
  • Details of the issue

Frequently Asked Questions

Q: The screen keeps turning off

Wakeikoku is designed as an always-on desk clock. Go to Settings → Display & Brightness → Auto-Lock and set it to “Never.” We recommend using the app while charging.

Q: How do I hide constellation lines?

In the app’s settings, turn off “Constellation Lines” to see only the stars.

Q: The moon looks wrong?

Wakeikoku renders the moon with astronomically accurate phases. Compare it with the real moon tonight! Also make sure your device’s date and time are set correctly.

Q: I can’t access Tokyo or Seijaku scenes

Tokyo and Seijaku are premium scenes unlocked via in-app purchase. You can purchase them from the Settings screen.

Q: How do I restore my purchase?

Tap “Restore Purchases” in the Settings screen.

Q: How do I set a custom seal stamp?

In Settings, go to “Seal Stamp” → choose “Custom” and enter any single kanji character.


If you have any other questions, feel free to contact us.


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